FAQs

How does my Clean Freak access my home, or do I need to be home to let them in?

You do not need to be home to allow your Clean Freak to access your home or business, but we are happy to accommodate whatever fits your needs. We are quite experienced in cleaning without disrupting your life, even if you work from home or have sleeping children. During your initial setup, you can discuss with your Clean Freak any arrangements, including garage codes, keys assigned, alarm codes, etc.

Will I get the same Clean Freak every time?

Yes! That is our goal. We understand the trust you put in someone who comes in your home, and we feel that working with the same Clean Freak consistently allows you as the client to build on that relationship of trust. 

Will I need to supply any products?

No. Your Clean Freak will bring all of the supplies and equipment for your cleaning. We are devoted to "green cleaning", and use products not harmful to you, your family or pets. Our products work and smell great! We also use HEPA certified vacuum cleaners such as MIELE, RICCAR and SEBO.

Please provide and also discuss with your Clean Freak if you prefer a specific product for an area of your home.

 

How do you charge for your services?

Our prices are fair market rates based on the square footage of your home and frequency of your cleaning. We offer up-front pricing and are happy to customize any cleaning package to fit your budget. Our posted prices are general guidelines, however, no price is final until a Clean Freak sees your home or business and sets the final price. Our minimum charge is $85.

 

Do I have to sign a contract?

No! Your satisfaction is our top priority at Clean Freaks. We want you to be comfortable and happy with your service as long as you need us.

 

What other services does Clean Freaks provide?

We provide a large array of services and products for your home. Here are some to name a few:

-Housesitting

-Pet sitting

-Water plants

-Check mail while on vacation or away

-Organization

-Special projects such as closets, cabinets and garages

-Delivery service of cleaning products such as laundry detergent, soaps and lotions, 

-Vacuum service and repair

-Pick up and drop off laundry 

Please call for pricing.

 

More answers to some of your questions may be on the policies page.